Ferry Ticket Booking: End-to-End Redesign
A generative research study into why booking a ferry felt harder than it should — redesigning the mobile experience around a fixed third-party reservation system.
I turn research and stakeholder insight into design decisions that hold up, not just look good. My background in visual communication keeps that work grounded and aimed at real business outcomes. I want to keep pushing that further, contributing not just to individual screens but to the bigger systems and decisions behind them.
A generative research study into why booking a ferry felt harder than it should — redesigning the mobile experience around a fixed third-party reservation system.
Transforming the SDC nonprofit website with a modern, responsive design that guides users toward key goals: making donations, finding volunteer opportunities, and accessing pet health resources through one streamlined experience.
Transforming Omakase Art Collective's brand design and digital presence with refined brand identity, sophisticated UI/UX design, and robust web development. Including silent bidding extension for live events.
Enhancing USFWS digital presence with a clean modern aesthetic and an easy to navigate web flow.
What a 326-item pet insurance dropdown reveals about the limits of alphabetical order — with an interactive demo comparing native dropdown, search, and guided triage.
Creating a seamless online experience that combines the warmth of the great outdoors with intuitive ordering, streamlined navigation, and modern convenience.